Privacy Policy

Privacy Policy – Lina Gems

This Privacy Policy describes how Lina Gems (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Personal Information
When you place an order, create an account, or contact us, we may collect personal information, including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely by third-party payment providers)

Device and Usage Information
When you browse our website, we may automatically collect certain information, such as:

  • IP address

  • Browser type and device information

  • Cookies and tracking data

  • Pages visited and time spent on the site

This information helps us improve website performance, functionality, and user experience.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill orders

  • Communicate with you regarding purchases or inquiries

  • Provide customer support

  • Improve our products, services, and website

  • Prevent fraud and unauthorized activity

  • Send promotional communications only if you have opted in

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information with trusted third-party service providers only as necessary to operate our business, including:

  • Payment processors (such as Shopify Payments, PayPal, or similar providers)

  • Shipping and logistics partners

  • Fraud prevention and security services

  • Email marketing platforms (only if you have subscribed)

These third parties are authorized to use your information solely to perform services on our behalf.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences

  • Improve website speed and performance

  • Personalize your browsing experience

  • Analyze website traffic and usage

You may disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

5. Data Security

We take reasonable and appropriate measures to protect your personal information.
Data is stored securely using industry-standard security practices, and access is limited to authorized personnel only.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your data

  • Request deletion of your personal information

  • Opt out of marketing communications at any time

  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

7. Children’s Privacy

Lina Gems does not knowingly collect personal information from individuals under the age of 13.
If such information is identified, it will be promptly removed.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date.

9. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Lina Gems
Operated by The Cart Space LLC
Wyoming, United States
Email: info@linagems.com